https://f76f6398.frontier-scetrov-live.pages.dev/debugging/index.html Getting Help Tip Use the menu on the left hand side to find the article you are looking for. You can also use search at the top to search for specific terms. Hugo en-us Sun, 03 Aug 2025 11:23:00 +0100 https://f76f6398.frontier-scetrov-live.pages.dev/debugging/getting-help/index.html Sun, 03 Aug 2025 11:23:00 +0100 https://f76f6398.frontier-scetrov-live.pages.dev/debugging/getting-help/index.html Sometimes you will run into problems that you can’t solve on your own, when this happens there are several ways to get help from CCP, Mysten Labs or the EVE Frontier Community: You may be able to find the answer to your question either in the official documentation, Move Book, Sui Docs, Sui SDK or this site. Use the search to find a specific error message. You can also search the EVE Frontier Discord as in many cases others have experienced the same issue. CCP Maintain a #builder-help channel where both CCP and the community frequently answer question. Some questions can be answered by LLMs such as ChatGPT, Claude and Google Gemini. Important Bad actors will often use “support threads” to phish information from you, CCP will never ask to see your private key, recovery phrase (also known as a mnemonic phrase), EVE Frontier password, etc. While the risk on a Testnet is lower, it is still good practice to avoid giving out any secret information. Mostly any help can be provided without sharing your screen, so you should also be very wary of someone insisting on screensharing or taking control of your computer to help you.